Refund Policy

Last updated July 18, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for some reason, you may request a full refund in the first 14 days. Please see below for more information on our refund policy.

REFUNDS

After receiving your request, we will process your refund. Please allow at least seven (7) days from your request to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

REFUND TERMS

1. A refund can be requested if the purchased product doesn’t perform as it is presented on the website.

2. A refund can be requested if the purchased product is different than it is presented on the website.

EXCEPTIONS

For defective or incorrect products, please contact us at the contact form below to arrange a refund. Sometimes small updates can fix an issue. If you consider such an update then clearly state your situation in the contact form so that we can help you faster and more accurately.

Please Note

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at refund@lensarstore.com or via the contact form.